Here is a sample page from our Communication Workbook:
Here are some scenarios where communication can be particularly challenging:
Every situation is unique, with many variables. There is no “correct approach” in human interaction; but if you use the tools outlined in this workbook, you will have a greater awareness to help you move in the right direction.
In situations like those described above, you may find the “I” Statement approach useful. This three step system incorporates sound communication principles and is useful in many challenging communication situations Here is a description of how it works:
To find out more, download our Communications Pack.