Know and Release Your People

by Linda Heenan

A good manager takes time to understand her team. She discovers their primary learning intelligences and motivational pattern. She knows which style of management brings out the best in each worker.

From there, it is a simple step to relate well to staff, trust them and give them what is necessary to release their most productive potential for the organisation - while giving them the most satisfying work experience.

Problems occur when insecure managers try to make every worker just like them. They micro-manage - being critical of details and making workers do things they would not naturally do. Such insecurity in a manager makes staff unhappy. They begin taking all their sick leave, finding fault with the organisation and one another. Workers feel their potential is being inhibited. Nobody wins.

Linda Heenan

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