The fact that you have acknowledged that you need to change is the first step, and one that many people avoid - so well done!

Developing good listening skills is challenging in today's busy world. When someone is talking to us, we are often thinking about the next thing we have to get done. So to change this, practice "being present".

For example, right now, I am in the west coast of Ireland, looking out over the bay at a beautiful mountain range in the distance.

Being present for me means looking closely at the mountains. Seeing all the different shapes and colours, and how the view changes as the clouds move across the sky. I empty my mind of all other thoughts.

You can practice being present at any time, in any place. It could be as simple as focusing on the pencil that you are holding in your hand, and appreciating its shape, colour and texture.

If you can practice being present when you are on your own, then it makes it easier to make the switch when you are in the company of someone.

Focus on them, the words they are using, their tone of voice and their body language. Does it all match up? Or are they saying something, but feeling something else?

In a situation like this you need to have patience and time. Avoid using statements such as:
"I think you should.." or "Do you think that.." or "Why are you..".

What you think is not important when you are really listening; it is all about seeking to understand what is on their mind and respecting their point of view - even if you do not agree with it.

If you operate from a place where you feel you are right, that makes the other person wrong - which is a real barrier to listening. Aim to be curious and non-judgemental. You may believe that you know the real issue, but prepare to be surprised.