If you follow a strategic training approach in your business, the positive impact on productivity and morale can be remarkable. What is training like in your business?
Are you wasting money through ineffective training?
For example, do you send employees on external training when considerable savings and a better result could be achieved by hosting a tailored, internal event?
Are some employees going for long periods without receiving any learning opportunity, resulting in possible stagnation? Is the training you organise clearly linked to the goals of the business?
A proactive, rather than reactive approach to training in the workplace, aligned to the business plan, is always more effective. Here are three steps you can take:
Hold structured interviews with key players in your business, to probe for training needs. Use a funnel approach; look at the company, the team and the individual.
Cross check your findings and examine available metrics such as employee absenteeism levels, yields and customer comments.
Here are some of the situations that create the need for training:
Hiring of new staff to fill jobs made vacant by people leaving or moving within the business
Hiring of new staff due to growth in demand
Training of existing staff in order to improve the current standard of performance
Training of existing staff being transferred or promoted
Training on new work systems or processes
Training on new equipment
Regulatory training such as health and safety
Training resulting from a change initiative
It is common to be over-ambitious. It is better to focus on priorities, commit and complete a small amount of training, rather than putting a strain on resources and ending the year missing targets. Factors to be considered:
What is the size of the training budget?
How much staff time can we allocate to training?
Which staff can be released for training?
When is the best time/date to complete the training?
How long should the training take?
What is the most appropriate method?
Should training to be delivered on an individual or group basis?
Should training be held internally or at an external venue?
Do we have the facilities and equipment to train internally?
Do we need to train in-house trainers?
A training plan is normally a tabular summary of the following information:
Venue (Internal or External)
Once a strategic training plan has been approved, it can form the basis for training activity for the year, to be reviewed at regular intervals. Each item on the plan should be stressed tested. Sometimes employees are sent on training to solve a problem - when the solution lies elsewhere.
Do participants fall asleep during your training sessions? If you want to make sure your training is effective and enjoyable, download the How to Train Others eBook.
Click on Trainer Skills to examine the impact on productivity of having in-company trainers. The key skills of a good trainer are covered, as well as how to facilitate in a group setting.
Training doesn't just involve sending people on courses. Click on Employee Training Methods to discover the wide range of options available.
All employees, and particularly new hires, need to know how they are progressing on the job. Click on Giving Feedback for advice on how to carry out this important task.
Click on Track Employee Training, to find out how to plan, monitor and record training activity.
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