They Aren't Robots

by Mick
(Texas, USA)

Great managers understand people take jobs for a variety of reasons. They often view the position from a much different perspective than the supervisor. Managers know that in order to succeed you must get maximum performance from people who possess varying degrees of skill and commitment.

In order to do so requires you to understand their differences and what they are (and are not) capable of achieving. You need to provide them with the tools and knowledge that will allow them to reach their particular level of peak performance.

To treat every person under your direct supervision as equal is counter productive; it will simply alienate those incapable of achieving the desired result. It will also lessen the performance of those capable of achieving much more.

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